We are proud of our response to the COVID-19 pandemic and we are grateful to our community for working together to help reduce the spread of COVID-19 infections, to maximise vaccinations, and keep exposure sites low. We remain committed to ensuring that the safety of our participants, families and staff are of top priority. To ensure that our community is kept informed, we continue to provide you with the latest updates on our services, information about the vaccination rollout and access to support resources. Find the latest COVID-19 updates below.

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The latest announcements and updates on our services

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COVID Vaccine Rollout

Information about COVID-19 vaccines and getting vaccinated in Victoria.

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Exposure Site Update

Find an up to date list of COVID-19 case locations and outbreaks here.

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Support Resources

Find Coronavirus (COVID-19) information and support from leading authorities to help you to stay informed.

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Wellbeing & Mental Health

Find resources with advice and strategies to help you manage your wellbeing and mental health.

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Contact Us

We continue to work closely with families and carers during this time. Please get in touch here.

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OC Connections is committed to keeping participants and families up to date with the latest COVID-19 (Coronavirus) news, information, and helpful resources. 

Please contact OC Connections on 9569 0603 if you have any queries regarding our operations during this time.


How to get your COVID-19 digital certificate

It is important to be aware of the different options for accessing your proof of COVID-19 vaccination. This will be especially important when you need to gain entry to a variety of businesses and services that will be re-opening across Victoria. Find out more about how to access your proof of vaccination including how to: […]

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Vaccination centres to offer Moderna or Pfizer to people over 60

All Victorian vaccination centres will offer Moderna and Pfizer vaccines to everyone aged 12 and over from Monday 11 October. This includes people aged 60 and over, who will be offered Moderna, Pfizer and Astra Zeneca at the state-run hubs, depending on the vaccines available at the site. The online booking portal and Victorian Coronavirus […]

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A person is sitting in a chair, holding their arm which has a bandaid on it to show they have been vaccinated.

Mandatory Vaccines for authorised workers

Last week Premier Daniel Andrews announced that all workers on the Authorised Worker list will require their first COVID-19 vaccine dose by Friday, 15 October in order to continue working onsite; and will need to be fully vaccinated by 26 November. You can read the press release here OC Connections operates an essential service and […]

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Now, more than ever, it is evident that this virus isn’t going away anytime soon and vaccines are the only way we can get back to any kind of normal. It is important for people who are able to recieve the vaccine to do so.


  • Everyone aged 16 years and over is eligible to be vaccinated
  • Young people aged 12 -15 years are eligible if they:

There are also reserved Pfizer vaccine appointments available for a certain few. You can find out more about eligibility below.


You can find out where you can get your vaccination from the list of Vaccination centres.  The map provided on this site identifies where you can get your vaccine, the contact number to book for your vaccine appointment, or which centres you can walk in without an appointment.  It also provides advice on which centre’s have reached capacity. 

THE COVID HOTLINE – 1800 675 398

You can book your vaccine appointment through the COVID Hotline or via the Eligibility Checker   

THE COVID HELPLINE – 1800 020 080

For information about COVID-19, COVID-19 vaccines or help with the COVIDSafe app. The COVID Helpline is not for booking vaccine appointments.


Please read a fact sheet about updated AstraZeneca COVID-19 vaccine advice in Easy Read format.

About COVID-19 vaccines

General Information on the COVID-19 Vaccines

Information from Department of Health about COVID-19 vaccines for people with disability.

A series of fact sheets from Department of Health about COVID-19 vaccines in Easy Read format.


Yearly influenza vaccination is recommended for people aged 6 months and over.

You can find out more about the Influenza Vaccine in Australia here

The preferred minimum interval between a dose of the Influenza vaccine and a dose of the COVID vaccine is 14 days.

Read the ATAGI advice on the Influenza Vaccine and COVID- Vaccines here

covid vaccine insights information session

While the Government has set vaccination targets and roadmaps for the way out of lockdown to ensure our community is protected against COVID, we recognise many Victorians are still unsure about becoming vaccinated and require further clarification on the vaccines available, their side effects and benefits.

To continue our commitment to help our community make an informed decision about becoming vaccinated, OC Connections are holding a Family Focus Forum on COVID Vaccine Insights.

COVID-19 exposure site update

Please see a comprehensive and up to date list of case locations and outbreaks.

Support Resources & Links

Below are resources from leading authorities including the Australian Federal Government, the Department of Health and Human Services and the National Disability Insurance Scheme. 

Australian and Victorian Government websites 

The latest official Coronavirus news, updates and advice from the Australian Government. Read more

Advice, information and support for people with disabilities. Read more

Protecting yourself and Auslan videos for the disability sector.
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A guide for Home Care Providers. Read more

Head to Health wellbeing resource. Read more

National Disability Insurance Scheme

The NDIS main page for Coronavirus (COVID-19) information and support.
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Information for participants in Easy English and languages other than English.
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NDIS Quality and Safeguards Commission

Links to updates about COVID-19 and resources for NDIS participants. Read more

Fact sheet: NDIS participant information. Read more

Easy English: Staying safe from Coronavirus. Read more

Easy English: Look after your mental health during coronavirus. Read more

National Disability Services

Resources, tools and products for the disability sector. Read more

Beyond Blue Coronavirus Mental Wellbeing Support Service

A website with regularly updated information, advice and strategies to help you manage your wellbeing and mental health during this time.  Read more 


Victorian Government mental health resources
It’s important to look after your mental health during the coronavirus (COVID-19) pandemic.

Beyond Blue
The Coronavirus Mental Wellbeing Support Service is a dedicated service for those feeling anxious, stressed, depressed or need assistance during the coronavirus (COVID-19) pandemic.
Phone: 1800 512 348

Carers Victoria
Represents and provides support for carers in Victoria.
Phone: 1800 514 845

Disability Information Helpline
Access to information and referrals for people who need help because of coronavirus (COVID-19), including access to counselling.
Phone: 1800 643 787 (Monday to Friday 8am – 8pm)

Online and webchat support and counselling for 12-25-year-old Victorians, their family and friends.
Phone: 1800 650 893

Kids Helpline
A confidential and private counselling service specifically for children and young people aged 5 to 25 years.
Phone: 1800 55 1800

Lifeline Australia
A crisis support service offering short term support at any time for people who are having difficulty coping or staying safe.
Phone: 13 11 14

Orygen Digital
A specialist mental health service for young people aged 15-25.
Phone: 1800 888 320 or online at Moderated Online Social Therapy platform.

Support for individuals and families to recover from perinatal anxiety and depression. Call PANDA’s National Perinatal Anxiety & Depression Helpline below.
Phone: 1300 726 306 (Monday – Friday, 9am – 7.30pm)

A mental health organisation for young people are their parents.

SANE Australia
Support, resources and advocacy for people affected by complex mental health issues.
Phone: 1800 187 263

Smiling Mind
Smiling Mind’s digital care packs provide tools and resources for parents, carers and teachers to support positive mental health for the children in their care.

TANDEM carers
Represents organisations and individuals who care for people living with mental illness.
Phone: 1800 314 325

Victorian Mental Illness Awareness Council (VMIAC)
Provides telephone and advocacy services for people with a lived experience of mental health problems or emotional distress. Run by consumers for consumers.
Phone: (03) 9380 3900

Virtual Y offers free access to exclusive fitness videos, nutritious recipes, wellbeing advice, family activities and their Youth Hub.
Phone: (03) 9403 5000

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