At OC Connections, we care about what is important to you. Our people are here to listen to what matters to you and your life, enable you to choose what you want, and help you achieve your goals. We are a place where you will have the support you want to create an enjoyable life, meet new people and do new things.

Co-achieve is our way of working with you on all the different areas of your life that are important for happy and healthy living. Co-achieve helps OC Connections staff learn how to support you to reach your goals. It means we can help you to learn new skills, do new things, decide what you want in life and how to make it happen.

Within the six months from July to December 2021, 77.21% of goals were achieved by participants at OC Connections using the Co-Achieve approach.

Read more below about how working with you through our Co-Achieve model can help you achieve your goals.

The OC Co-Achieve model supports you to:

  • Develop, grow skills and have new experiences
  • Pursue dreams and aspirations
  • Develop a sense of purpose and belonging
  • Enable you to be heard and valued, accepted and included
  • Be treated with dignity and respect
  • Contribute to the community in a meaningful way

The OC Co-Achieve model was developed by OC Connections to support people living with disabilities to achieve their goals, great and small.

Women Sitting and smiling while using Ipad to complete Support Coordination Services

The OC Co-Achieve model guides us to ensure that:

  • We support you across all aspects of your life
  • We understand what you want to achieve and how you want to achieve it
  • We work with you to set clear and achievable goals
  • We monitor how you are progressing to meet your goals
  • You get the support you need, how and when you need it
  • You achieve your goals and set new ones

co-achieve model

working with you to achieve your goalS

OC Connections provides specialised and innovative support services designed to help you achieve your goals and enhance your quality of life and that of your family’s.

By listening to and understanding what is important to you, we can work with you to empower you to choose what you want and help you achieve your goals.

From January to June 2022, 87.8% of goals were achieved by participants at OC Connections using this approach. 987 goals were identified as “fully achieved” over the January – June 2022 reporting period. Only 28 goals were identified as not being achieved.

Goal Achievement

oc connections’ PARTICIPANT goal completion rate 2018-2021

The impact of COVID-19 and the lockdowns in the second half of 2021 impacted the percentage of goals reach during this time.

Goal achievement has increased in the past 6 months as anticipated with increased return of service delivery and ability to undertake activities that contribute towards goals. The latest reporting period has seen the highest goal achieved completion rate since reporting commenced in 2018.

Bi Yearly Goal Achievement

Person centred active support (PCAS)

Person Centred Active Support (PCAS) is an approach that enables you to engage in everyday activities of your choice, with the amount of support you need.

PCAS or Active Support (AS) is an evidence-based approach that empowers people with disabilities to participate in all aspects of life. The Active Support approach encourages supporters and workers to work with you to determine your interests, wants and needs so that we can customise the support meet these.

Positive behaviour support (PBS)

OC Connections provides support to adults with an intellectual disability using Positive Behaviour Support (PBS) which focuses primarily on increasing a person’s quality of life while decreasing the frequency and severity of any behaviour of concern.

PBS is an evidence-based approach to supporting people with intellectual disabilities who display behaviours of concern. Being an evidenced-based practice means that PBS has been proven to be successful.

communication support

At OC Connections we believe in communication that focuses on promoting respectful and fulfilling interactions.

Communication support begins with the process of understanding an individual’s communication needs. People with Complex Communication Support Needs (CCSN) often require additional strategies and/or specialised resources to support their expression or reception of information.

In order to understand a person’s communication needs a communication assessment is often required. Once the assessment and report has been completed the support team can work together to identify the priority communication needs of an individual.

school leaver employment support participant harry sitting on the train

design thinking

OC Connections use a successful and innovative approach called Design Thinking to build and improve the services we offer and the way in which we offer them to participants. Design Thinking is a creative and person-centred method used to solve complex problems.

OC Connections focuses on empowerment, self-determination, person-centeredness, and strengths-based practice. Design thinking

encourages a deeper empathy and connection with the people we support and ensures our service delivery models are aligned with our participant’s aspirations.

The Design Thinking process is flexible and focused on collaboration between participants and support workers, employers or carers, with an emphasis on bringing ideas to life based on how the individual thinks, feels and behaves.